Privacy Statement
1. Who We Are
Private Institution "AO ACTR - ACCELS" (hereinafter "American Councils Moldova" or "we") takes your privacy seriously. This Privacy Statement applies to the American Learning Center (ALC) Moldova website at alc.americancouncils.org/moldova and to personal data collected through this website.
We collect and use personal data only as described in this Statement and in accordance with Law No. 195/2024 on Personal Data Protection.
For privacy questions, please contact our Data Protection Officer at amarciuc@americancouncils.org.
2. How Do We Collect Personal Data?
- When you use the ALC Moldova course registration form
- When you complete the English level test and choose to submit your contact details
- When you contact ALC Moldova by email or telephone
- When you otherwise provide information in connection with ALC courses or services
- When you visit the website, where limited technical information may be collected through cookies or similar technologies
3. What Personal Data Do We Collect?
Depending on how you use the ALC Moldova website and services, we may collect:
- Full name
- Email address
- Phone number
- Course interest
- Preferred schedule
- English level-test result
- Information you choose to provide in the registration form or communications with ALC Moldova
- Limited technical information such as IP address, browser type, device/operating-system information, and website activity, where applicable
4. How Do We Use Your Personal Data?
We process personal data only where we have an appropriate legal basis under Law No. 195/2024. Your data may be used to:
- Respond to course enquiries
- Process course registrations
- Provide and administer ALC language courses and related services
- Assess your English level and recommend an appropriate course
- Contact you regarding schedules, placement, enrollment, and other course-related matters
- Maintain necessary administrative and financial records
- Improve website operation and security
- Comply with applicable legal obligations
5. What Personal Data Do We Share and With Whom?
We do not sell your personal data. Personal data may be shared within American Councils where necessary for administration, IT support, financial processing, legal compliance, or other legitimate organizational purposes, and with service providers where necessary to operate our services. Appropriate data-protection requirements apply.
6. How Long Do We Keep Personal Data?
We retain personal data only for as long as necessary for the purpose for which it was collected and in accordance with applicable legal, contractual, accounting, and organizational retention requirements. Data that is no longer required will be securely deleted or anonymized.
7. What Are Your Rights?
Under Law No. 195/2024, you may have the right to be informed, access your personal data, request correction or deletion, restrict or object to processing, request data portability where applicable, and not be subject to certain automated decisions. You also have the right to lodge a complaint with the National Center for Personal Data Protection.
8. Exercising Your Rights
American Councils Moldova / American Learning Center Moldova
Data Protection Officer: amarciuc@americancouncils.org
ALC contact: alc.md@americancouncils.org
Website: alc.americancouncils.org/moldova
9. International Data Transfers
Because American Councils is an international organization, personal data may in some circumstances be processed or accessed outside Moldova. Where this occurs, appropriate safeguards will be applied in accordance with Law No. 195/2024.
10. Cookies
The ALC Moldova website may use cookies or similar technologies necessary for website functionality, security, and analysis. Where required, users will be provided with appropriate information and choices regarding cookies.
11. Changes to This Privacy Statement
American Councils Moldova may update this Privacy Statement when necessary. The current version will be made available on the ALC Moldova website.
Last updated: August 19, 2026.